Terms & Conditions

1. Definitions

In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:

• "sby77", "We", "Us", "Our" refers to the online betting platform operating under the domain sby77.cam and all associated services, software, and infrastructure.
• "User", "You", "Your", "Player", "Member" refers to any individual who accesses, registers, or uses the sby77 platform and services.
• "Account" means the personal betting account created by a User upon successful registration with sby77, used to access services and manage funds.
• "Services" means all betting, gaming, and related services offered by sby77, including but not limited to sports betting, live casino, slot games, togel (traditional Indonesian lottery), and sabung ayam (cockfighting streams).
• "Bet" or "Wager" means any stake placed by a User on any betting market or game offered by sby77.
• "Stake" means the amount of money risked by a User when placing a bet.
• "KYC" (Know Your Customer) means the identity verification process required to comply with anti-money laundering regulations and age verification requirements.
• "Bonus" means any promotional credit, free bet, or other promotional offer provided by sby77 to Users, subject to specific terms and wagering requirements.

2. Eligibility and Account Registration

2.1 Age and Legal Capacity

You must be at least 21 years of age to create an account and use sby77 services. By registering, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding contract. sby77 reserves the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension and forfeiture of funds.

2.2 Geographic Restrictions

Our services are primarily intended for residents of Indonesia. You must be physically located within a jurisdiction where online gambling is not prohibited by law. It is your sole responsibility to ensure that your use of sby77 services complies with all applicable local, state, national, and international laws and regulations. sby77 does not accept players from jurisdictions where our services would violate local law.

2.3 Account Registration Requirements

When registering for an sby77 account, you must provide accurate, current, and complete information including your full legal name, date of birth, valid email address, mobile phone number, and residential address. You agree to promptly update your account information to maintain its accuracy. Providing false, misleading, or incomplete information constitutes a material breach of these terms and may result in immediate account termination and forfeiture of funds.

2.4 Single Account Policy

Each User is permitted to hold only one account with sby77. Opening multiple accounts, whether under different names, addresses, email addresses, or IP addresses, is strictly prohibited. If sby77 detects duplicate accounts, all such accounts will be immediately closed, all bets voided, and any winnings forfeited. Deposits may be returned at sby77's discretion minus any applicable administrative fees.

2.5 Identity Verification (KYC)

sby77 operates under strict KYC and anti-money laundering (AML) regulations. You may be required to submit proof of identity (Indonesian KTP or passport), proof of address (utility bill or bank statement), and proof of payment method (bank statement or e-wallet screenshot) before your first withdrawal or at any time thereafter. Failure to complete KYC verification within 30 days of request will result in account suspension. All personal documents submitted are stored securely in accordance with our Privacy Policy.

3. Account Security and Responsibilities

3.1 Username and Password Security

You are solely responsible for maintaining the confidentiality of your sby77 username and password. You must not disclose your login credentials to any third party. Any activity occurring under your account is your responsibility, whether authorized by you or not. You agree to immediately notify sby77 of any unauthorized use of your account or any other security breach. sby77 will not be liable for any loss or damage arising from your failure to protect your login credentials.

3.2 Account Activity Monitoring

sby77 employs advanced fraud detection systems and reserves the right to monitor all account activity for suspicious behavior including but not limited to: unusual betting patterns, rapid deposits and withdrawals, use of multiple IP addresses, coordinated betting with other accounts, and exploitation of system errors. Any account flagged by our security systems may be temporarily suspended pending investigation.

3.3 Prohibited Account Sharing

You may not allow any other person to access or use your sby77 account under any circumstances. Account sharing, account selling, or transferring account credentials to third parties is strictly forbidden and will result in permanent account closure and forfeiture of all funds.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

sby77 accepts deposits via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI), e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), QRIS, and mobile credit (Pulsa). All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited for anti-money laundering compliance.

4.2 Deposit Limits and Processing

Minimum deposit amount is Rp 50,000. Maximum deposit limits vary by payment method and VIP tier. Standard deposit processing time is 1-5 minutes for bank transfers and instant for e-wallets and QRIS. sby77 does not charge deposit fees; however, your bank or payment provider may impose their own transaction charges.

4.3 Withdrawal Requirements

Withdrawals can only be processed to bank accounts or e-wallets verified as belonging to the account holder. Minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits are Rp 50,000,000 per transaction for standard accounts, with higher limits available for VIP tiers. First-time withdrawals require completed KYC verification. Withdrawals are processed within 15 minutes to 24 hours depending on VIP status and time of request (requests during Indonesian public holidays may experience delays).

4.4 Anti-Money Laundering Policy

To prevent money laundering, all deposits must be wagered at least one time before withdrawal is permitted (turnover requirement). For example, if you deposit Rp 1,000,000, you must place bets totaling at least Rp 1,000,000 before requesting withdrawal. sby77 reserves the right to request source of funds documentation for deposits exceeding Rp 50,000,000 or any withdrawal pattern deemed suspicious.

4.5 Withdrawal Restrictions

sby77 reserves the right to refuse or delay withdrawal requests if: (a) KYC verification is incomplete or documentation is insufficient; (b) there is suspected fraudulent activity or bonus abuse; (c) wagering requirements on bonuses are not met; (d) account activity is under investigation; (e) there are outstanding disputes or chargebacks. In cases of account closure due to terms violations, sby77 may retain funds to cover any liabilities, administrative costs, or chargeback fees.

5. Betting Rules and Settlement

5.1 Bet Acceptance

All bets placed on sby77 are subject to acceptance by our system. sby77 reserves the right to refuse any bet in whole or in part without providing a reason. Once a bet is accepted and confirmed, it cannot be cancelled, modified, or withdrawn by the User. If you believe a bet was placed in error, you must contact customer support immediately, though sby77 is under no obligation to void the bet.

5.2 Betting Limits

sby77 imposes minimum and maximum stake limits on all betting markets. These limits vary by sport, event, market type, and your account status. We reserve the right to reduce maximum stake limits for any User at any time, particularly if patterns suggest professional or advantage play. Limits are displayed before bet placement and acceptance of a bet confirms your agreement to those limits.

5.3 Results and Settlement

All bets are settled based on official results announced by the relevant sports governing body or game provider. For football matches, final settlement is based on the result at the conclusion of regular time unless otherwise specified (e.g., bets specifically on extra time or penalties). For togel, results are based on official draws from recognized pools. For live casino, results are determined by the game provider's certified system. Settlement typically occurs within minutes of event conclusion, though complex markets may take up to 24 hours.

5.4 Voided Bets and Postponements

If an event is abandoned, postponed, or cancelled, bets will generally be voided and stakes returned unless the event is rescheduled within 48 hours. For live betting, if an event is abandoned after commencement, bets on markets already determined will stand while bets on undecided markets will be voided. If a match is moved to a different venue, bets remain valid unless the home/away designation changes.

5.5 Errors and Obvious Mistakes

If sby77 identifies an obvious error in odds, lines, or market offerings (e.g., odds displayed as 100.00 instead of 1.10), we reserve the right to void affected bets regardless of whether they have won or lost. Obvious errors include but are not limited to: incorrect event participants, wrong handicap or totals lines, inverted home/away teams, and technical errors causing incorrect odds calculation. sby77's decision regarding obvious errors is final.

6. Bonuses and Promotions

6.1 Bonus Terms

All bonuses and promotions offered by sby77 are subject to specific terms and conditions which are clearly stated in the promotion's terms page. Standard wagering requirements range from 5x to 30x the bonus amount depending on the promotion type. You must meet all wagering requirements before bonus funds convert to withdrawable cash. Failure to comply with bonus terms may result in forfeiture of bonus funds and any winnings derived from them.

6.2 Bonus Restrictions

Only one bonus may be active per account at any given time unless explicitly stated otherwise. Bonuses are available only to Users who have made a qualifying deposit or met other specified criteria. sby77 reserves the right to exclude any User from bonuses if we suspect bonus abuse, including but not limited to: opening multiple accounts to claim multiple bonuses, collusion with other players, low-risk betting strategies designed solely to clear wagering requirements, or any other form of advantage play.

6.3 Promotion Modifications

sby77 reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice. Any bonus or promotion may be withdrawn if we determine it has been claimed or used in violation of these terms or the specific promotion's terms. In cases of dispute regarding bonus qualification or wagering calculation, sby77's decision is final and binding.

7. Prohibited Activities

The following activities are strictly prohibited and constitute material breach of these Terms and Conditions. Engaging in any prohibited activity will result in immediate account suspension, voiding of all bets, and forfeiture of funds:

• Fraud and Deception: Providing false information during registration, using stolen payment methods, identity theft, or any form of financial fraud.
• Multiple Accounts: Creating or operating multiple sby77 accounts to circumvent betting limits, abuse bonuses, or engage in coordinated betting.
• Collusion and Syndicate Betting: Coordinating with other players to manipulate markets, engage in arbitrage betting across accounts, or operate as part of a betting syndicate.
• Bonus Abuse: Systematic exploitation of bonuses through low-risk betting strategies, hedging across accounts, or any pattern designed to extract bonus value without genuine risk.
• Use of Automated Systems: Employing bots, scripts, or any automated software to place bets, scrape odds, or otherwise interact with sby77 systems without explicit written permission.
• Exploitation of Errors: Deliberately exploiting system errors, incorrect odds, or technical glitches for financial gain. Users are required to report any suspected errors immediately.
• Money Laundering: Using sby77 services to launder money, process illicit funds, or engage in any activity designed to obscure the source of funds.
• Underage Gambling: Allowing anyone under 21 years of age to access or use your sby77 account.
• Abusive Behavior: Harassing, threatening, or abusing sby77 staff via customer support channels, social media, or any other communication method.

8. Limitation of Liability

8.1 Service Availability

While sby77 strives to maintain 99.9% uptime, we do not guarantee uninterrupted or error-free service. Technical issues, server maintenance, network problems, or circumstances beyond our control may occasionally disrupt service. sby77 will not be liable for any loss, damage, or inconvenience arising from service interruptions, system downtime, or technical failures.

8.2 Limitation of Damages

To the maximum extent permitted by applicable law, sby77's total liability to you for any claim arising from or related to these terms or use of our services shall not exceed the total amount deposited by you in the three months preceding the claim. sby77 shall not be liable for any indirect, consequential, special, or punitive damages including but not limited to loss of profits, loss of data, or business interruption.

8.3 Third-Party Services

sby77 integrates with third-party payment processors, game providers, and data suppliers. We are not responsible for errors, delays, failures, or losses caused by third-party services. Your use of third-party services is subject to their own terms and conditions. sby77 does not endorse or guarantee the performance of any third-party service.

8.4 User Responsibility

You acknowledge that online gambling involves financial risk and that it is possible to lose money. sby77 does not guarantee winnings and all betting decisions are made at your sole discretion and risk. You are responsible for understanding the rules of each game or betting market before placing stakes. Ignorance of rules does not constitute grounds for refund or dispute.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which sby77 holds its gaming license, without regard to conflict of law principles. Where local Indonesian law imposes stricter requirements or additional obligations, such provisions shall also apply to the extent they do not conflict with our licensing jurisdiction.

9.2 Dispute Resolution Process

In the event of any dispute arising from your use of sby77 services, you agree to first attempt resolution through our customer support channels. Submit a detailed written complaint to [email protected] including your username, transaction details, and full description of the issue. Our support team will investigate and respond within 7 business days. If the dispute cannot be resolved informally, you agree to submit to binding arbitration in accordance with international arbitration rules.

9.3 Limitation Period

Any claim relating to bet settlement, account transactions, or bonus disputes must be submitted within 14 days of the relevant event. Claims submitted after this period will not be considered. For all other disputes, you must initiate proceedings within six months of the cause of action arising, after which time all claims are waived and barred.

10. Contact Information

For questions, concerns, or disputes regarding these Terms and Conditions or any aspect of sby77 services, please contact us through the following channels:

• Email: [email protected] (monitored 24/7, standard response time 6-12 hours)
• Live Chat: Available 24/7 through the sby77 website (average response time under 3 minutes)
• Legal Inquiries: [email protected] for formal legal notices and compliance matters

When contacting us, please include your username, registered email address, and detailed description of your inquiry to expedite resolution.